Account Verification (KYC) At Duel Casino
Duel Casino runs KYC checks to confirm who you are, where you live, and that the payment method used on the account belongs to you.
Duel Casino requests verification before it approves withdrawals, and it can also trigger checks after changes to personal details, new or changed payment methods, or activity that requires extra review under anti-fraud and AML rules.
The casino asks for clear photos or scans and rejects blurred images, cropped corners, and screenshots that hide security features.
- Identity (ID/Passport): A valid passport or national ID card showing your full name, date of birth, document number, and expiry date. If Duel Casino asks for a selfie check, you upload a live selfie holding the same document so the face and document details match the account.
- Address proof: A document dated within the last 3 months that shows your full name and current residential address. Duel Casino accepts a utility bill, bank statement, or government letter; it rejects PO boxes and documents where the address is missing or partially hidden.
- Payment method: If you used a bank card, Duel Casino may request a photo of the card with only the last 4 digits visible and the CVV covered, plus the cardholder name. If you used an e-wallet, it may request a screenshot or PDF from the wallet account page showing your name and the wallet identifier, and it can request a bank statement for the funding source when deposits come from a bank transfer.
Review time depends on queue and document quality. Straightforward checks clear in 24–48 hours, and cases that need manual review or re-submission take 3–5 business days.
Once Duel Casino approves KYC, withdrawals move forward under the casino’s normal payout timelines, and further checks happen only when you change details or add a new payment method.